Part Time Spa Receptionist Job Opening in Sidney, BC - The Sidney Pier Hotel & Spa Recruitment 2017
CanadasCareer.com - The Sidney Pier Hotel & Spa is a growing company in Sidney, BC. To accelerate the development of the business and professional area, in September 2017 The Sidney Pier Hotel & Spa is planning to boost the number of employees and improve existing human resources. The Sidney Pier Hotel & Spa opens job opportunity for Part Time Spa Receptionist positioned in Sidney, BC. This chance has been opened at the start of September 2017 and will be closed on the end of this month. If you're thinking about Part Time Spa Receptionist, please read about the terms and conditions below.
Part Time Spa Receptionist September 2017The Sidney Pier Hotel & Spa Sidney, BC
We are looking for service oriented, organized team players with exceptional people skills to join our spa team in this upscale boutique property. As a Spa Receptionist you will be responsible for ensuring that guests of the spa receive a seamless and memorable experience; ensuring consistency of guest contact and follow up; educating guests on appropriate home-care recommendations; achieving sales goals, and spa business objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Handle client calls and inquiries, facilitate guests checking in/out of spa, assist with retail sales
Ensuring all appointments are booked appropriately to maximize facility and staff utilization
Follow schedule for routine inspection and preventative maintenance of all spa equipment to ensure the safety and security of guests and staff
Follow processes and timelines for inventory controls for all spa, salon and fitness supplies and retail items
Responsible for review of daily scheduling with Spa Administrator
Participate in effective, comprehensive and ongoing training programs for treatment procedures and product knowledge
Stay current with industry trends, participate in spa related educational activities
A variety of shifts will be available; must be willing to work early and/or late hours in order to comply with operating times of the spa (seven days/week, including all holidays)
Will be required to perform miscellaneous tasks during downtime such as cleaning and restocking spa common areas, laundry and other related duties
Participate in program of promotional and educational events both internally for staff and externally for guests
Maintain a workplace culture that places priority on exceptional guest service and employee satisfaction
Develop and maintain effective and productive working relationships with all other departments in the hotel; may be called upon to participate in functions or activities outside the department
Minimum 1 year of progressive related experience in a spa environment desired
Previous receptionist experience required
Knowledge of spa treatments and spa booking procedures to maximize facility utilization
Knowledge of computerized spa booking software and point of sale system
Working ability in MS Office (Excel, Word, Outlook)
Ability to maintain appropriate record keeping for guests regarding spa treatments and product recommendations
Must be adaptable to change and able to multitask calmly and efficiently, with an emphasis on follow up, cooperation and courtesy
Excellent verbal, written and problem solving skills
Excellent interpersonal, leadership and listening skills
Must be highly organized and detail oriented
Knowledge of the best practices and industry trends is essential
Technical certification/background as a spa practitioner an asset
Heavy lifting involved/required. Must be able to lift and move equipment weighing 20-40lbs. If you are looking for a challenging and rewarding career, send in a cover letter and resume by e-mail in Word, rtf, text, or PDF to [email protected] or fax to 250-655-9764. Quote the Position Title in the Subject line of your email or fax. We thank all applicants in advance. Only those selected for an interview will be notified.
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