CanadasCareer.com

CanadasCareer.com provides thousands of career opportunities, see and find it immediately

Solutions Engineer (Vancouver, Canada) Job Opening in Vancouver, BC - Dialpad, Inc. Recruitment 2017

CanadasCareer.com - Dialpad, Inc. is an evergrowing company in Vancouver, BC. To accelerate the development of the continuing business and industrial area, in December 2017 Dialpad, Inc. is likely to increase the number of employees and improve existing human resources. Dialpad, Inc. opens job chance for Solutions Engineer (Vancouver, Canada) positioned in Vancouver, BC. This opportunity has been opened at the start of December 2017 and you will be closed on the finish of this month. If you're considering Solutions Engineer (Vancouver, Canada), please read about the terms and conditions below.


Solutions Engineer (Vancouver, Canada) December 2017

Dialpad, Inc. Vancouver, BC

Work from anywhere. Not just an idea or a tagline, but a revolution. Led by CEO Craig Walker, co-founder of Google Voice, our team is focused on building an entirely new category of business communications that moves with you - from 50,000 ft above to 50 ft below.
With $53 million in funding from Google Ventures, Andreessen Horowitz, and other top VC’s along with engineers from companies like Microsoft and Google, every member of our team plays an essential role in creating a voice product that doesn’t just combine design and mobility but that paves the way for the next generation of anywhere workers.
As a Solutions Engineer at Dialpad, you will be part of the Client Solutions department, as such will be instrumental in the success of our customers. You naturally excel at building relationships with new customers by understanding our products and gaining a thorough projection of what our customers want to do while they implement our product(s). You’ll partner with the Sales, Support, Product and Engineering with the end goal of creating a flawless and delightful experience for our new customers.
Responsibilities:
  • Partner with sales, marketing and product teams to act with sales reps during pre-sales to handle technical questions from prospects
  • Partner with Implementation Manager to be the Technical Resource in Proof of Concept managed trials and production Deployment projects
  • Help with pre and post-implementation support and provide post-sales follow-up, technical training and other technical needs
  • Acts as an escalation point for the Tier 2 - Customer Support Representatives to coordinate with internal resources such as engineering and product in diagnosing and ultimately resolving client issues
  • Work with partners to ensure best practices are being shared and followed
Technical Requirements:
  • Excellent understanding of different modern cloud communications platforms like Google G-Suite and Office 365
  • Experience with Business VoIP Telephony Services (On-Premise or SaaS)
  • Understanding and Experience with the following VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers)
  • Understanding and Experience with Network Infrastructure (Firewalls, Routers, Switches & Wireless)
  • Understanding of WAN Technologies (MPLS, VPLS & SD-WAN)
  • Understanding of Data Center Technologies (Public & Private Clouds)
  • Understanding of software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network attached storage and other related technologies)
Non-technical Requirements:
  • BA/BS degree or equivalent practical experience.
  • Experience working with Project Managers on complex site deployments.
  • Minimum 5 years customer-facing experience working as either as Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant or similar roles
  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams
  • Obsession with finding the root cause of the problem not just the immediate solution
  • Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Experience presenting & building relationships from C-Suite to IT Operations
About Us
Poolside. Backyard BBQ. Third booth from the left. Here’s where you’ll find the anywhere workers of Dialpad. Because for us, work is a thing you do not a place you go. And with a customer base of 25,000+ companies, we’re helping build voice products that empower future anywhere workers.
Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.
Compensation and Equity
Teamwork makes the dream work. We recognize that our dedicated team members are what make our success. That’s why we offer competitive salaries in addition to stock options.
Healthcare
An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for you and your dependents.
401K
Plan for the future. We offer a 401k plan to all of our employees.
Reimbursements
We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.
Office Meals
Bon Appetit! Enjoy catered lunches, free snacks & drinks (both health and unhealthy - no judgement!)
Location, Location, Location!
San Francisco Raleigh Vancouver Tokyo San Antonio San Jose. From coast to coast, our offices are nestled in active and growing downtown areas.

You must have the ability to fill out certain requirements above to apply Solutions Engineer (Vancouver, Canada). If you have already meet up with the requirements, you can apply on-line and send your brand-new CV by hitting "Apply Online" button. I hope this information is useful that you can get job you want. If you're not interested with this job, you can below read various other job informations.


Apply for Job

Related Canada Career

Cashier

Provide support as a member of the Front End team to include assisting customers during the checkout process, performing all cash register functions, bagging...

5 days ago - Safeway Robson / Vancouver

Library Public Service Associate 1

VPL values a diverse workforce which represents the vibrant community we so proudly service. Personal information collected is used in accordance with the BC...

19 days ago - City of Vancouver / Vancouver

Telephone Operator Receptionist

Specifically this position takes calls and transfers to the appropriate Department or individual, provides information and direction to the public over the...

4 days ago - City of Burnaby / Burnaby

Assistant to the CEO

Bachelor’s degree required. We are looking for an Assistant to the Chief Executive Officer (CEO) at our Corporate Office in Vancouver, British Columbia.*....

Order Selector

Benefits include BC Medical Service Plan coverage, prescription, dental, and vision care coverage, Short Term Disability, travel insurance, and more....

HIV/AIDS Medical Laboratory Assistant

Within the context of a client and family centered care model and in accordance with established vision and values of the organization and established policies...

People & Culture (HR) Administrator

Electronic filing and filing of employee notebooks. Answers telephone and relays calls and messages. Post-secondary degree or diploma in human resources,...

10 days ago - Securiguard / Vancouver

Merchant

Merchant lululemon athletica Founded in 1998 in beautiful Vancouver, BC lululemon athletica creates components to live longer, healthier more fun lives....

30+ days ago - lululemon athletica / Vancouver

Admissions and Transfer Officer

The Admissions and Transfer Officers coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with...

Receptionist / Medical Office Assistant

You will handle all front desk duties with enthusiasm and professionalism at all times, including greeting patients in a confident and friendly manner,...

5 days ago - Dunbar Physio / Vancouver

Copyright © 2017 CanadasCareer.com.

Disclaimer: We are not responsible for all advertising materials contained on this site. Any ads that appear are the responsibility of the advertiser.