Collections Officer Job Opening in Ottawa, ON - Distributel Recruitment 2017
CanadasCareer.com - Distributel is a swiftly growing company in Ottawa, ON. To accelerate the development of the continuing business and professional area, in May 2017 Distributel is planning to boost the number of employees and improve existing recruiting. Distributel opens job opportunity for Collections Officer put in Ottawa, ON. This chance has been opened at the start of May 2017 and you will be closed on the finish of the month. If you're thinking about Collections Officer, please read about the conditions and conditions below.
Collections Officer May 2017Distributel Ottawa, ON
Summary of Position:
Reporting to the Manager of Billing Operations, you will be responsible for executing all aspects of overdue balance process for the existing Yak customer base and assisting with the Distributel and Acanac customer base as needed.
• Researching each overdue account prior to communicating with the customer.
• Contacting the clients, per processes set. Contact could be via phone, email and/or mailed correspondence
• Researching each overdue account prior to sending a letter and/or sending to collection agency.
• Applying charges and/or credits in order to update the account prior to being sent a letter and/or being sent to collections.
• Managing the residential accounts in collections, updating residential accounts as needed and liaising between the customer and the collection agency.
• Updating accounts, in a timely manner, when financial documentation is received. Ex. Bankruptcy, Consumer Proposals, etc.
• Creating necessary reporting to track any overdue discrepancies
• Submitting daily/weekly/monthly reporting as requested by your manager
Processing customer disconnections due to an overdue account status, per our policy and procedures.
- Sit for long periods at a time
- Some travelling may be required
- Ability to work in a fast paced and ever changing environment
- Flexible to work outside of regular hours when required
Computer Skills and Software Used:
- Proprietary Customer Management Software
- Microsoft Office suite
- Web-based tools such as the Bell portal, Bell ticketing portal & the cable reseller portal
Education and Training:
- High School/College graduate
- Customer Service experience
- Call Center experience
- Account management experience
- Accounting / Collections experience
- Telecom knowledge would be an asset
Skills and Aptitudes:
- Ability to comprehend and execute written procedures and instructions
- Objective and critical thinker
- Assertive and self-starting
- Multi-tasking, attention to detail
- Demonstrated multi-tasking capability and proven success in fast paced environment
You must have the ability to fill out certain requirements above to apply Collections Officer. If you've already meet the requirements, you can apply on line and send your new CV by pressing "Apply Online" button. I hope this given information is useful that you should get job you want. If you are not interested with this job, you can read other job informations below.
Apply for Job
Related Canada Career
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to...
Must have a valid Enhanced Clearance. Developing, maintaining, monitoring and updating administrative procedures....
Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career...
The role will include important but perhaps less glamorous duties such as booking travel, scheduling appointments, filing, and general administrative upkeep....
And it means positively impacting customers, your community and the environment. Working here means solid career development....
Check voicemail, answer and make phone calls. Manage social media (Facebook, Twitter, LinkedIn, Instagram, Tumblr). NO PHONE CALLS, PLEASE....
Must have a valid driver’s license, be willing to work flexible hours and travel both in town and out of town and have access to a reliable vehicle....
Provides administrative support to the Convention, Conferences and Project Officer in the logistical coordination of the Convention, Pre-Convention Committee...
Ces quatre mots orientent tout ce que nous faisons en tant que catalyseur de la diffusion, de la création et de la transmission des savoirs à travers ce grand...